Streamlining Process Workflows
Research shows that property management companies are continually struggling with outdated processes that consume a significant
amount of labor resources. In addition, as management tasks become more complex over time these outdated processes increase the
probability of errors; thus strengthening a cycle of perpetually increasing labor costs.
Our solutions are tailored to address each client's individual needs including billing, invoice distribution and hosting
electronic payments as well as front desk (concierge) services and resident portals. Since each of our clients get a customized
solution, we are able to deliver a fully streamlined package for almost any process. We accomplish this by deploying highly
adaptable and customizable applications using the latest web technology.
Utilizing web technologies allows:
- Shorter deployments.
- Highly customizable features.
- Significantly improved customer service.
For more information download our brochure or contact us at 404-969-2772.
Reducing Environmental Impact
Although there has been a lot of information on the environmental impact of certain industries, there have been very few
studies of the impact property management companies. According to the Community Associations Institute there are approximately
24 million households governed by a community association and more than 50% of new homes currently being built will also be
governed by a community association.
The environmental impact of servicing all of these households presents a great opportunity for property management companies.
By utilizing our solutions, property management companies can significantly reduce the negative environmental impact of servicing
their clients and help boost their "green image." Our electronic services help reduce the environmental impact by:
- Eliminating unnecessary paperwork.
- Utilizing electronic invoice distribution.
- Encouraging electronic payments.
- Digitizing outdated workflow processes.
For more information download our environmental brochure or contact us at 404-969-2772.
Lowering Operating Expenses
Outdated workflow processes consume significant labor resources and increase costs for both property management companies
and their clients. Our research suggests that most companies can save 40% by transitioning their current outdated processes
to digital processes. In fact, these savings don't include those expenses attributable to labor.
Our digital solutions can result in a significant reduction in operating expenses by:
- Eliminating distribution costs.
- Eliminating materials costs.
- Reducing paperwork and human-errors.
- Offering an all-encompassing support model.
For more information download our cost-benefit analysis brochure or contact us at 404-969-2772.
Boosting Brand Value
Although highly important, branding for property management companies can be an extremely difficult to execute. Many workflows
are limited by outdated systems and software that prevent companies from capitalizing on newer branding and marketing solutions
and strategies. This is even more difficult in states in which property management companies are unable to openly solicit new
Our core services allow companies to instantly boost their brand visibility by ditching stale client-facing systems with
fully branded and customized solutions that brings the entire culture of a company to the forefront. Our solutions focus on
delivering maximum brand value to your customers whether your company manages hundreds of units or hundreds of thousands.
For more information download our branding solutions brochure or contact us at 404-969-2772.
The most important part of any company is its customers and we understand how difficult it can be to keep every customer
happy. Property management companies are continually finding that outdated workflows and processes are hindering their ability
to deliver better customer service. This problem is exacerbated over time as property management tasks become more complex and
resident mixes change.
Customers in all industries are increasingly expecting their vendors to provide a seamless and efficient customer service
channel. Our solutions focus on providing an efficient customer service channel by modernizing labor intensive workflows and
processes that help companies deliver a much improved customer service experience by:
- Implementing self-service customer service channels.
- Providing real-time information that can be retrieved on-demand.
- Automating proactive engagement with customers.
- Offering an escalating support model with guaranteed response times.
For more information download our customer satisfaction brochure or contact us at 404-969-2772.